How an engagement runs
Consulting work fails when access drifts or findings sit in a PDF no one opens. Our process keeps artifacts in your systems and decisions on your calendar.
Intake (30 minutes)
You describe symptoms, stack, and compliance constraints. We confirm whether a performance review, audit, or retainer fits—and decline politely when we are not the right fit.
Scope letter
Written boundaries: databases, environments, time box, deliverables, and fee. Signed electronically before any credentials change hands.
Access and capture
Read-only roles, slow-query logs, and optional staging replay. We prefer your existing observability exports over installing new agents.
Analysis week
Daily async notes in your tracker. Blocking questions go to your point of contact; we do not broadcast half-baked theories to the whole company chat.
Pairing and verification
We implement or review patches with your engineers, then rerun captures to show before-and-after plans.
Closeout
Readout, leftover backlog items, and optional follow-on retainer. Invoices align to the refund policy on deposits and cancellations.